By what formula is calculated the heating of water. How to calculate the heating of hot water.

Many people are surprised when paying for utilities, seeing the phrase "heating water" on the receipt. In fact, this innovation was adopted back in 2013. According to the Government Decision No. 406, if available centralized system   water supply payment must be carried out at a two-component tariff.

Thus, the tariff was divided into two components: the use of cold water and heat energy. Now the calculation is made separately for two resources: water for hot water and heat energy. That's why the receipt appeared graph, which means the amount of thermal energy spent on heating cold water. However, many believe that heating fees are levied illegally, and they write complaints about housing and communal services. To verify the validity of this type of charge, you should learn more about this service.

The reason for this innovation was the additional use of energy. Connected to the hot water supply system, risers and heated towel rails consume thermal energy, but this expense was not taken into account before in the calculation of payment for utilities. Since the heating fee can only be charged in heating period, the heating of the air due to the use of a heated towel rail was not paid for as a utility service. The government found a way out of this situation by dividing the tariff into two components.

Equipment

If the water heater fails, the hot water bill will not increase. In this case, the authorized employees of the management organization are obliged to repair the equipment as a matter of urgency. But since repairs require payment, this amount should still be paid by the tenants. Despite the fact that the heating bill will remain the same, the amount of payment for repair and maintenance of the property will be increased. This is because water heaters are part of the property of the owners of housing.

As for non-standard situations, when, for example, a part of apartments in a multi-storey house has access to hot water, and the second - only to a cold one, questions about heating fees are decided individually. As practice shows, often tenants are required to pay fees for common property, which they do not use.

Component "thermal energy"

If the calculation of payment for cold water is quite simple (carried out based on the established tariff), not everyone understands what is included in the cost of such services as heating.

The amount to pay for a service such as water heating is calculated taking into account the following components:

  • the established tariff for thermal energy;
  • expenses necessary to maintain a centralized hot water supply system (from central heating points where water is heated);
  • cost of heat losses in pipelines;
  • expenses necessary for transportation hot water.

Calculation of utility fees for hot water supply is based on the amount of water used, which is measured in m 3.

As a rule, the amount of required heat energy is determined on the basis of general house values ​​that show the counters of hot water and spent heat energy. The amount of energy used in each room is calculated by multiplying the amount of water used (determined by the meter) by the specific heat consumption. The amount of energy is multiplied by the tariff. The resulting value is the amount necessary to pay for what is stated in the receipt as "heating the water".

How to calculate on your own in 2016-2017

Heating water is one of the most expensive utilities. This is due to the fact that when heating it is necessary to use special equipment operating from the mains. To make sure that the receipt shows the correct amount for payment, you can make the calculations yourself and compare the value obtained with the amount specified in the receipt. For this, it is necessary to find out the amount of payment for heat energy, established by the regional tariff commission. Further calculations depend on the availability or absence of metering devices:

  1. If you have a counter installed in your apartment, you can calculate the heat energy consumption based on its rate.
  2. If the meter is absent, calculations should be made proceeding from the established standard indicators (established by the energy-saving organization).

If there is a common heat consumption meter in the residential building and individual meters installed in the apartments, the accrual of the amount for heating is calculated based on the readings of the common meter and the further proportional distribution for each apartment. If such a device is not available, the amount necessary to pay for heating is calculated based on the energy consumption rate for heating 1 m 3 of water in the reporting month and the indications individual counter   water.

Where to write a complaint

If the legitimacy of the additional line "heating of water" in receipts is questionable in order not to overpay for heating, it is recommended first to contact the Criminal Code with a request to explain what this item means. The appearance of a new line in the receipt is legal only on the basis of the decision of the owner of the premises of the MKD. In the absence of such a decision, you should write a complaint to the GJI. After handling the claim in the Criminal Code, you must provide a response with explanations within thirty days. In case of refusal to justify why such a service is prescribed in the receipt, it is necessary to file a complaint with the prosecutor's office with a suit in court. In this case, if you have already paid the amount indicated in the receipt, the basis of the claim will be Article 395 of the Civil Code of the Russian Federation. If a refund is not required, but you must pay for services that are not provided to you, file a claim to exclude the line "heating water". In this case, it is worth referring to Article 16 of the Law "On Protection of Consumer Rights".

The Order of the Moscow Region Committee on Tariffs and Prices dated December 13, 2014 No. 149-R "On the Establishment of Hot Water Tariffs for 2015" approved a two-component tariff for hot water on the basis of Russian Federation Resolution No. 406 of May 13, 2013 "On State Regulation of Tariffs in sphere of water supply and water disposal ". The procedure for calculating and making payments for utilities is defined in the Rules for the provision of communal services approved by a decree of the Government Russian Federation   № 354. Accordingly, the procedure for charging for hot water has been changed. Now the fee for 1 cubic meter of hot water is composed of two components:

First- payment for 1 cubic meter of cold water.

Second- payment for thermal energy, which was spent on heating 1 cubic meter of cold water.

The component for cold water is the volume of cold water (HVS) for the needs of hot water supply. In the presence of individual meters (counters), this component is determined - according to the indication of the hot water meter (DHW), in the absence of an individual meter - according to the standard, ie 3,5 cubic meters per 1 person. per month.

Since January 1, 2015 residents apartment buildings   in Lyubertsy, which are equipped with common accounting devices, the charges for hot water are charged according to a two-component tariff: a cold water component for hot water and a component of heat energy for hot water.

Calculation for hot water for residents of the house should also be made at a two-component tariff. The house is equipped with common house heat meters. Payment for hot water from 01.07.2015 must be accrued according to the current two-component tariff: a component of cold water for hot water (at a rate of 33.28 rubles / cubic meter) and a component of heat energy (TE) for hot water at a tariff of 2,141.46 rubles ./ Gcal.

In receipts for payment for housing and communal services from July 1, 2015, "Hot water supply" is indicated by two lines:

HVS for hot water - the volume of cold water (HVS) for the needs of hot water supply;

TE for hot water - the heat energy expended on heating 1 cubic meter of cold water.

Indications of the common house meter - the amount of hot water for the current month and the amount of heat energy consumed in the current month for circulation and heating of the specified amount of water are given in back side   receipts, for example, are as follows:

1089,079 cu. m. - FW for hot water ( physical water   for hot water supply);

110.732 Gcal. - TE for hot water (heat energy for hot water supply).

The actual amount of heat energy spent on heating 1 cubic meter of cold water for a house is determined on the basis of the total amount of heat energy to the total amount of hot water for the current month, which is:

= TE for hot water / hot water for domestic hot water = 110.732 Gcal. / 1089,079 cu. m = 0.1017 Gcal / m3

then, the actual cost of heat energy spent on heating 1 cubic meter of water in the current month will be:

0.1017 Gcal / cu.m. x 2141.46 rubles. for 1 Gcal. = 217.79 rubles.

We draw your attention to the fact that the amount of thermal energy spent on heating 1 cubic meter of cold water in each accounting month may differ, because is the estimated value and depends on the amount (volume) of the hot water consumed by the house in the current month and the amount of thermal energy spent on circulating and heating this volume. Monthly, these readings are taken from the common heat meter and transferred to the heat supply organization and simultaneously recorded on the reverse side of the receipt of each current month.

Starting in 2014, the "Single tariff body of the Chelyabinsk region" GC approved a two-rate tariff for hot water for heating companies.

This tariff consists of:

tariff for heat carrier, unit of measurement "rub / m3."

tariff for heat energy, unit of measurement "rub / Gcal"

At the same time, the Rules for the provision of public services to owners and users of premises in apartment buildings   and residential buildings approved by RF Government Decree No. 354 of 06.05.2011, (hereinafter referred to as the Rules) provides for the obligation of the service provider to apply a two-part tariff for hot water, established in accordance with the procedure provided for by law.

Taking into account that the issue of calculating and calculating the fee for the hot water supply service is of great social importance, MUE Settlement Center has developed these explanations regarding the procedure for calculating the amount of hot water fees since July 2014.

The size of the DHW payment for the "coolant" component should be determined in accordance with the calculation formulas for determining the amount of hot water fees listed in Annex 2 to the Rules in accordance with paragraphs 42, 43, 44 of the Rules.

The size of the DHW payment for the "thermal energy" component   is to be determined based on the consumption of heat energy used to heat hot water, determined by the calculated value, approved by the heat supply organization.

Thus, the calculation of utility fees for hot water will be calculated as follows:

1) in respect of a particular dwelling equipped with individual device   accounting and located in an apartment building, equipped with a common accounting device.

Pm = (T * V), where

T - tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, rubles / cubic meters. and is reflected in the payment document in the "Bidding" column

V .

Pm = T * K * V, where

V - volume of consumed communal resource, determined according to the indications of the individual meter, cu.m.

Example:

Calculation of the fee:

Pm = (T * V

Pm = T * K * V   = 1343.18 rubles / Gcal * 0.085 * 4.2 cubic meters. = 479.52 rub

:

RUB 17.81 + RUB 479.52 = RUB 497.33

2) in relation to a particular dwelling not equipped with an individual meter and located in an apartment building equipped with a common accounting device.

The formula for calculating the charge per component of the heat carrier (RTM)

Pm = (T * N * k), where

N

The formula for calculating the charge per component for thermal energy (Pte)

Pm = T * K * V (N * k), where

T - tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, RUB / Gcal, and is reflected in the payment document in the column "Rate"

K is the value of the heat energy consumed for heating 1 m3. water. this coefficient is determined on the basis of the indications of the house's internal control and is the ratio of Gcal and cu.m. If this coefficient can not be calculated, then another coefficient is used, indicated in the service letter of the service provider or determined by the terms of the agency agreement and equal to 0.075.

V = N * k

Example:

Residential area of ​​50 sq.m.

The OPU showed: cu.m. = 200, Gcal = 17 Thus, K = 17/200 = 0.085

The tariff for the component for the heat carrier was approved for JSC "MMZ" 4,24 rub / m3.

The tariff for the component for heat energy is approved for OJSC MMZ 1 343, 18 rubles / Gcal

Calculation of the fee:

Pm = T * N * k

Pm = T * K * N * k   = 1343.18 rubles / Gcal * 0.085 * 3.6 cubic meters / person * 3 people = 1 233.04rub

Total, the amount of payment for hot water supply is :

45.79 rubles + 1233.04 rubles = 1 278.83 rubles

3) in respect of a particular dwelling equipped with an individual meter and located in an apartment building that is not equipped with a common accounting device.

The formula for calculating the charge per component of the heat carrier (RTM)

Pm = (T * V), where

T - the tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, rubles / cubic meters, and is reflected in the payment document in the column "Rate"

V

The formula for calculating the charge per component for thermal energy (Pte)

Pm = T * K * V, where

Т - tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, rub / Gcal and is reflected in the payment document in the column "Rate"

K is the value of the heat energy consumed for heating 1 m3. water. The size of this value is 0.075.

V - volume of consumed communal resource, determined according to the indications of the individual meter, cu.m.

Example:

Residential area of ​​50 sq.m.

IPU showed a volume of 4, 2 cubic meters.

K = 0.075

The tariff for the component for the heat carrier was approved for JSC "MMZ" 4,24 rub / m3.

The tariff for the component for heat energy is approved for OJSC MMZ 1 343, 18 rubles / Gcal

Calculation of the fee:

Pm = (T * V ) = 4.24 rubles / cubic meter. * 4.2 cubic meters. = 17.81 rubles

Pm = T * K * V   = 1343.18 rubles / Gcal * 0.075 * 4.2 cubic meters. = 423.10 rubles

Total, the amount of payment for hot water supply is :

RUB 17.81 + RUB 423.10 = RUB 440.91

4) in relation to a particular dwelling not equipped with an individual meter and located in an apartment building that is not equipped with a common accounting device.

The formula for calculating the charge per component of the heat carrier (RTM)

Pm = (T * N * k), where

T - the tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, rubles / cubic meters, and is reflected in the payment document in the column "Rate"

N   - The standard of hot water consumption per person (3.6 cubic meters per person), cu.m.

k is the number of people who are consumers of a communal resource

The formula for calculating the charge per component for thermal energy (Pte)

Pm = T * K * V, where

T - tariff approved by the GC "ETO Chelyabinsk region" for the heat supply organization, RUB / Gcal, and is reflected in the payment document in the column "Rate"

K is the value of the heat energy consumed for heating 1 m3. water ratio of 0.075.

V = N * k   - volume of consumed communal resource, determined on the basis of standard consumption, m3

Example:

Residential area of ​​50 sq.m.

number of consumers - 3 people

K = 0.075

The tariff for the component for the heat carrier was approved for JSC "MMZ" 4,24 rub / m3.

The tariff for the component for heat energy is approved for OJSC MMZ 1 343, 18 rubles / Gcal

Calculation of the fee:

Pm = T * N * k   = 4.24 rubles / cubic meter. * 3,6 cubic meters / person * 3 people = 45,79 rubles

Pm = T * K * N * k   = 1343.18 rubles / Gcal * 0.075 * 3.6 m3 / person * 3 people = 1 087.98 rubles

Total, the amount of payment for hot water supply is :

45.79 rubles + 1 087.98 rubles = 1 133.77 rubles

The information is relevant for houses number 16, building 3, No. 18, No. 18, Kor. 2 on the street. Sovkhoznaya in Khimki in md. Left Bank

June 03, 2016

Dear owners!

In connection with the issuance by OOO TSC Mosenergo of LLC PIK-Comfort accounts for the unconditional consumption of thermal energy for the needs of central heating   and hot water supply will be charged for these services for the period from 01.01.2016 to 30.04.2016 in accordance with the requirements of Resolution of the Government of the Russian Federation of 06.05.2011 № 354 "On the provision of public services to owners and users of premises in multi-apartment buildings and residential (hereinafter referred to as Regulation No. 354) on the actual indications of the heat energy metering unit for the periods indicated, in accordance with the approved by the Price and Tariff Committee of the Moscow Region for 2016 No. 164-r of December 18, 2015 for Unified Heat to the Organization in Khimki of LLC "TSC Mosenergo" with a tariff for thermal energy   in the amount of 1925.88 rubles per Gcal.

In order to exclude a significant increase in the financial burden on apartment owners in multi-apartment buildings and the convenience of settlements, the fee for utilities "Heating" and "Heating of cold water for hot water needs" from 01.01.2016 to 30.04.2016 will be distributed as follows:

. in a single payment document for May 2016the accruals for the service "Heating for hot water needs" will be reflected for the period from 01.01.2016 to 30.04.2016;

. in a single payment document for June 2016will be charged for the service "Heating" for January 2016, in July 2016 - for February 2016, in August 2016 - for March 2016, in September 2016 - for April 2016 in accordance with the actual indications of the general metering station thermal energy.

According to the requirements of Regulation No. 354, the amount of the consumer's payment for the utility service for hot water supply is defined as the sum of 2 components:

The product of the volume of hot water consumed by the consumer and the cold water tariff in the amount of 22.07 rubles per cubic meter;

The product of the amount (amount) of the communal resource used to heat the cold water in order to provide public utility for hot water supply, and the tariff for the communal resource in the amount of 1,925.88 rubles / Gcal. At the same time, the amount (amount) of the communal resource is determined on the basis of the specific consumption of the communal resource used to heat the cold water in order to provide public utility for hot water supply.

The heating is calculated on the basis of the amount of thermal energy used to heat "HVS for domestic hot water" to the temperature of hot water supply (Russian legislation on technical regulation (SanPiN 2.1.4.2469-09).

For heating 1 m³ of water for the needs of "hot water supply" 0.051 Gcal is used, that is, as an example: In May, the domestic hot water consumption was 4 cubic meters.

"HVS for the needs of GVS" is calculated at 22.07 rubles. х 4 m³ = 88.28 rubles

"Heating" is calculated 1925.88 rubles. х 4 m³ х 0,051 = 392,88 rubles

The total cost of hot water is 88.28 rubles. + 392.88 rubles. = 481.16

Charges for the supplied heat energy for the needs of "heating" are made in accordance with the Rules for the provision of communal services to owners and users of premises in apartment buildings and apartment houses approved by Government Decree No. 354 of 06.05.2011.

__________________________________________________________

According to the requirements of Regulation No. 354, when determining the amount of a consumer's payment for a utility heating service, the amount of heat energy consumed for heating needs is distributed among all residential and non-residential premises in an apartment building in proportion to the total area of ​​the residential (non-residential) apartment building in accordance with the formula below:

P0i = Vodu * (Si / Sob) * Tcp

Vodpu - the amount (amount) of heat energy for heating needs, determined by the indications of the general house meter;

The total area of ​​the i-th living quarters (apartments) or non-residential premises in an apartment building;

The total area of ​​all residential premises (apartments) and non-residential premises in an apartment building;

Ткр - tariff (price) for v-th municipal   a resource established in accordance with the legislation of the Russian Federation.

In addition, we inform you that at present PIK-Comfort LLC is working on the settlement of contractual relations with the Unified Heat Supply Organization in Khimki - OOO TSC Mosenergo.

Sincerely, Administration of LLC "PIK-Comfort"

Hello! Help please understand. Our HOA has changed the Criminal Code. The new CC accrues to us a fee for hot water referring to the methodology from Resolution No. 354 .. The fee for hot water supply in our receipts is divided into two parts by individual consumption and by ONE and consists of 2 rows: HOV and heating. With the first line in individual consumption there are no problems .. there is a volume (according to the meter in the apartment) and the tariff ... but the heating (i.e., the number of kcal for heating) they calculate based on the house water consumption (according to the house meter) and calculate the proportion of my calories based on the volume of HBV in my meter. Calories turn out to be 0.74 (in my 6 cubes) and the fee per line of individual consumption in new receipts has grown 2-fold. The previous company was calculating easier, they simply took my HVO consumption by the meter and multiplied by the approved standard of heating 1 cube of water 0.0615. and the difference between the general house consumption and the sum of the counters, the tenants scattered in the part of the ODN proportionally to the area. In new receipts, the cellar with ODN has been omitted ... that is, as I understand it, the new company considers us all together not sharing house-building needs and intra-apartment ones ... or am I mistaken?
I revised Decree 354 .. and I did not find a formula for calculating hot water supply in multi-family houses with centralized water supply ( open circuit) .. help to understand .. Are the actions of the new Criminal Code lawful? Thank you!

Hello, Natalia!

For starters, as our president Vladimir Putin likes to say, "separate flies from cutlets: flies separately, cutlets separately!"
In our case, "cutlets" we will have a scheme of hot water supply (GVS) of your house, and "flies" - what and how does the new Criminal Code. We will deal with "flies" in the second stage.
To begin with, we will deal with "cutlets":

Please specify:
At the beginning of the letter you write: "... The fee for hot water supply in our receipts ... consists of 2 lines: HOV and heating ...".
As far as I know and understand the power system of the housing and communal services, such separation of the payment for DHW is used in the CLOSED heating system - in which two pipelines (direct and reverse) of heat supply (heating) go from your quarterly boiler (or from the CHP), and the hot water water heating in water heaters (boilers) located in each house (or a group of houses).
Is there a DHW boiler in your house?
With respect to the payment for DHW in the CLOSED heating system: two methods for calculating and paying for DHW are allowed by regulatory documents, depending on which method is more suitable for the specific conditions of the city, from the settlement system adopted in the city between house management companies, Teploenergo and Vodokanal, or who more "liked" the authorities and accountants.

First:
the fee is taken under the item "hot water supply", which includes the amount of heat fees received from the boiler room and spent in the boiler for heating water plus a fee for cold water supplied by Vodokanal and then heated in a boiler and consumed by residents. Then this fee from all residents, which entered the house management company, is divided by the accounting department between Teploenergo and Vodokanal according to the rules known to them.

Second:
the fee is taken in two parts:
- "hot water supply" is a payment for the heat received from the boiler room and spent in the boiler for heating the water. As a rule, this money goes directly to Teploenergo without "shrinkage and utrusok" in the Criminal Code;
- "cold water on hot water" - a fee for water supplied by Vodokanal and then heated in a boiler and consumed by residents. As a rule, this money goes directly to the Vodokanal without "shrinkage and utrusok" in the Criminal Code.

If there is a fee for "cold water in the hot water", then the same for the "hot water supply".

However, at the end of the letter you write: "... I did not find in the Resolution No. 354 ... the formula by which hot water supply in MKD houses with centralized hot water supply (open circuit) should be calculated"
OPEN dHW system   Is a system where the water for DHW heating is heated in the boiler house (CHP), goes through a separate pipeline and is then distributed along the water draw-off valves MKD. In this case, the payment for the DHW is determined in accordance with clauses 1 (for an apartment equipped with an in-house meter) and 10, 13 (for ONE in a house with a common house meter) of Appendix 2 "Calculation of the amount of utility payments" of Resolution No. 354.
Which DHW system in your home is CLOSED or OPEN?

Natalia! Let's move on to the "flies".

Unfortunately, according to the figures and arguments presented by you, without having before your eyes (in the hands) the texts of your letter to the Criminal Code with the requirement to provide you with the same explanations on the problem with calculating the fee for the domestic hot water and the corresponding answers of the Criminal Code - it is very difficult to give you an intelligible answer.
If you did not write such a letter, ask the CC to provide you with explanations on the basis of which documents the calculations were performed, indicating their names, articles and items, including calculations according to the forms of the corresponding paragraphs 1, 10, 13 (or other which calculations were made?) of Annex 2 "Calculation of the amount of utility payments" of Resolution No. 354.

In your letter, refer to the Housing Code of the Russian Federation, "Standard for Disclosure of Information by Organizations Operating in the Sphere of Management of Multi-Apartment Houses" (approved by the Russian Government of September 23, 2010, No. 731), and also to paragraph 31 of the " services to owners and users of premises in apartment buildings and residential buildings "(approved by the Government of the Russian Federation No. 354 of May 6, 2011):
«... 31. The Contractor shall:
... e) produce DIRECTLY WHEN CONSUMER REQUESTS to verify the accuracy of calculating the amount of payment for utilities, debts or overpayment of the consumer for utility services presented to the consumer ... and immediately after the inspection results, issue documents containing correctly charged payments to the consumer. The documents issued to the consumer, upon his request, must be certified by the signature of the manager and the seal of the performer "

Your responses will depend on the course of our further considerations and actions.
Good luck in paying for the hot water!

reply from Kalnin Yuri

U.Yury, hello! Thanks for your reply. There are no boilers in our house. At us in all Avtozavodsky area open system   hot water supply. And at us in many companies hot water supply is divided into two lines: HWS and heating. (my mother lives in the next block 9th floor. They have hot water in one row .. tariff 109, / 83 p \\ m3)
I found a site with the Government Decree of November 8, 2012 No. 1149 in which tariffs for open and closed systems   water supply.http: // kongilfond.ru/?ELEMENT_ID=1391   .. and it is explained that when the system is open, the tariff consists of two articles of COW (heat carrier) and heating (heat energy) ..
In addition, they posted the tariffs for 13 years on the site of our power company "Tavis" http://www.tevis.ru/index.php/2010-10-20-13-56-47/2011-04-19-12-44-47/-2013   they refer to
on the order of the Ministry of the Samara region № 418 http://www.minenergo.samregion.ru/norm_base/prikaz_regulirovanae2013/prikaz_regulirovanae2012/5995/   item 43 there speaks about an establishment of the tariff for Togliatti (open system) and there there is an application with tariffs for the heat carrier and теплоэнергию. so here like you will not undermine ...
I am more indignant in our receipts by the method of calculating the line heating (kcal Kcal) in the individual part.
Yesterday I was at the chairman of the HOA. She explained to me that she herself refused the standard for heating 1 cubic meter of water., And agreed with the Criminal Code to count on the fact of the expense. that is, in our receipt for February
the water flow of the CWD by the total meter is 1081 m3 ...
common kcal 127
by individual meter in our apartment HOV - 6.3 m3
the standard for HOV is 27.27 p / m3
calculation of Kcal (individual) is as follows:
127/1081 x 6.3 = 0.74 cal
accordingly 0,74 х 1058,46 = 783,4 ..
plus 6.3 x 27.27 = 171.8
TOTAL for 6.3 m3 payment of mountains. water 955 r.
cube of water 151 rubles.
I must say that we rent this apartment. No one is registered in it. Therefore, as the chairman of the HOA explained to me .. we have in the ODN if the article overruns is proportional to the area is carried .. and if the savings are proportionally prescribed to the people ... that is, we have zeros.
I told her about the 354 decree saying that it is necessary to separately consider the individual's expenditure and ONE .. asked to explain where such a calculation technique was found .. She answered me that our house does not fit any methodology because we have a census house counters for COW and for heat energy ... :-)
Today I want to ask her for a copy of the contract with this Criminal Code and I will write a letter to the Criminal Code (as you recommended to me).
I have a question: can they deny me because I'm not the owner of this apartment and not registered there. Thanks.
Best regards, Natalia.

reply from Наталия

Hello, Natalia!

I understood this: Avtozavodsky district is a district of Togliatti ?, since from the mentioned by you. Samara and Togliatti Avtozavodskaya district is only in Togliatti.
Then we with you fellow countrymen - in youth I about 15 years (in 60 - 70th years of the last century) have lived in Tolyatti and worked on Tolyatti thermal power station. My wife still visits Togliatti twice a year to visit her sister and numerous relatives - just tomorrow she goes by bus to your city.

From pleasant memories of youth, let's get down to business.
To your last question: "... can they refuse me because I am not the owner of this apartment and is not registered there?" I answer as follows: if "they" do not want to contact the "intrusive truth-seeker", then they may well " otfutbolit "you on a legal basis. But you do so - write letters on behalf of the owner of the apartment - of course, having warned him about it.

While I delve into your figures. Something I can not "break" into the "methodology" of the chairman of your HOA. It's some kind of cunning one. It would be nice to have a payment document before your eyes (bill-receipt).

The request is to use in letters only the generally accepted formulations and abbreviations of technical values ​​used in the laws and regulations on housing and communal services.
For example, CVC in power engineering is "chemically desalted water". What do you mean? Cold water? If we are forced to use our own abreviation for shortening the text, it is advisable to do the appropriate decoding (do not take offense at the old grumbler for "moralizing"!)

I will also get acquainted with the Government Decree of November 8, 2012, No. 1149, the tariffs for the Tevis Heat and Power Company, the order of the Samara Region Ministry No. 418 and other documents of the Housing and Communal Services of Togliatti.

I know of such a document: "Methodological recommendations (MR) on the calculation and collection of payments of the population for housing and communal services" Gosstroy, LLC "Scientific and Consulting Center for Housing and Communal Services" ("NFC Housing and Communal Services") Moscow 2003, and item 3.3 "Heating and hot water supply".
The content of the above-mentioned MPs, as well as your answer, confirms my opinion that the procedure for calculating norms and tariffs in the regions, including (possibly) in the Samara region, is determined by professional competence, intelligence (or stupidity), decency (or meanness ), honesty (or greed) of the developers and affirmers of these norms and tariffs, and often the degree of corruption and "merger in financial ecstasy" of authorities, resource-supply organizations and management companies. We hear a lot about this in the media and see.

Natalia! Do you consider it appropriate and convenient to continue the exchange of information-consultations on WSS (and other housing and communal services) by e- addresses? If you ask the administration of this site (E-mail [email protected]) to give me your email. address, I will answer you and you will have my address - it will be more convenient than asking-answer on housing and communal services.
There will be an opportunity to transfer files - for example, with receipts of housing and communal services (to assess the accuracy of charging), letters to the housing and communal services and the answers to them, texts of documents on housing and communal services, etc. I have a decent archive in the form of files - they are more convenient to forward, do not need to "stuff" the text in the response on the site. If you need something - I'll send it as files - get tortured open, save and read (or delete as unnecessary).

And once again I repeat my opinion - if you want to succeed, all business communication with housing and communal services and the authorities should be in writing (or by e-mail).
Good luck to you!

reply from Kalnin Yuri